{"id":657,"date":"2025-03-20T09:25:31","date_gmt":"2025-03-20T09:25:31","guid":{"rendered":"http:\/\/localhost\/glozin\/?page_id=657"},"modified":"2026-03-11T22:36:21","modified_gmt":"2026-03-11T21:36:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/shubawear.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\tContact us!\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tIf you have a problem or question that requires immediate assistance, click the button below to fill out the contact form.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tRefunds are issued within 7-14 business days of us receiving your package.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\tAsk a question<\/span>\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\tCall us<\/span>\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tGeneral questions\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can place an order directly through our website by adding products to your cart and proceeding to checkout and payment. If you encounter any difficulties, please contact customer service.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to create an account to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, you can complete your purchase as a guest. However, registering allows you to track orders, access your purchase history, and take advantage of promotions.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat forms of payment do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We accept online payments (BLIK, bank transfer, cards), payment on delivery (COD), and installment plans (e.g., PayU Installments).<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat forms of payment do you accept for in-person pickup at your company's headquarters?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We accept cash, card, BLIK, or pre-payment for in-store pickup.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tShipping and delivery\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the order processing time?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Most products are shipped within 24-48 business hours. The exact time is indicated on each product page.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs personal pickup possible?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. You can also visit our physical store at: ul. Swobodna 37\/14.9, 50-088 Wroc\u0142aw<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tReturns and complaints\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return a product I purchased?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, by law you have 14 days to withdraw from the contract without giving a reason. The product must not show signs of use.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to file a complaint?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Simply contact our customer service department and describe the problem. The complaint form can be found in the \u201eReturns and Complaints\u201d tab.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho covers the cost of return shipping in case of a return?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In this case, the buyer covers the cost of returning the product without a reason.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Skontaktuj si\u0119 z nami! Je\u015bli masz problem lub pytanie, kt\u00f3re wymaga natychmiastowej pomocy, kliknij poni\u017cszy przycisk, aby wype\u0142ni\u0107 formularz kontaktowy. Zwrot pieni\u0119dzy nast\u0105puje w ci\u0105gu 7-14 dni roboczych od momentu otrzymania przez nas przesy\u0142ki. Zadaj pytanie Zadzwo\u0144 do nas Pytania og\u00f3lne Jak mog\u0119 z\u0142o\u017cy\u0107 zam\u00f3wienie? Zam\u00f3wienie mo\u017cna z\u0142o\u017cy\u0107 bezpo\u015brednio przez nasz\u0105 stron\u0119 internetow\u0105, dodaj\u0105c produkty […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ | shubawear.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shubawear.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | shubawear.com\" \/>\n<meta property=\"og:description\" content=\"Skontaktuj si\u0119 z nami! 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